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Support

Support

ONDC Team uses the following channels to communicate with early stage participants:

 

ONDC Slack 

  • You can download slack using this link

  • Network Participants can use Slack to interact with one another and collaborate on integration or testing

  • Slack acts like a repository of all queries and questions that have been raised by various Network Participants in the past

  • The SPOCs mentioned in the NP Profile form will be added to the Slack channel by the ONDC Team

Community Calls

Call Details – Tuesday 4.30 - 5.30 PM, Meeting Link

 

Once Network participants are on Pre-Production, ONDC Team supports them in the following ways:

Slack is the primary channel for communicating issues 
Issue logging and tracking is done through Jira

 

 

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